WORKING HOURS
Moday - Sunday: 8.00am to 10.30pm
CALL US
+91 81427 24247
MAIL US
bookings@rongoshield.in
Question
Frequently Asked Questions
Find clear answers to common questions about our security services, booking process, response systems, and operational standards. This section is designed to help you understand how RONGO Shield ensures safety, reliability, and professional protection for every client.
RONGO Shield is India’s first on-demand personal security platform. You can instantly book verified bouncers, personal bodyguards, female emergency support, property checks, airport security escorts, and more — directly from our website.
Yes. Every personnel member undergoes police verification, background screening, professional training in conflict control, VIP protocol, and emergency response. All guards are GPS-tracked and insured.
For emergencies, we dispatch immediately. For scheduled bookings, guards can be allocated within 30–90 minutes based on location and availability.
Yes — HerShield SOS, India’s first FREE female emergency response service. The first call is free, and a trained female guard is dispatched instantly.
You can Book & Pay Now directly on the website. Payments are instant, secure, and include digital invoices. There are no hidden fees.
Yes. Standard pricing applies during the day. Late-night bookings (after 10 PM) may have surge pricing due to higher risk and staffing costs.
Yes. Bodyguards can be booked hourly, daily, weekly, monthly, or for long-term corporate and family protection.
Yes. NRI HomeShield provides GPS-tagged visits, photo verification, and scheduled property safety reports for NRIs and remote owners.
Yes. Full refunds apply for advance cancellations. Late cancellations may include service charges. Emergency dispatch bookings are non-refundable once deployed.
Book & Pay online via the website, call +91 81427 24247 for emergencies, or email info@rongoshield.com.